Support!

You can receive support in many different ways. You can check out the FAQ, Email us questions, or check out our how-to pages (coming soon).

We are constantly updating these methods with questions you ask. So if you don't find it listed already, please feel free to send us your request.

Support Request Form

In order to easily serve expansion of future operations please use the following server names when configuring your software.

POP / Imap (incoming mail): mail.FlatlineSystems.net
SMTP (outgoing mail): mail.FlatlineSystems.net
FTP (for website): ftp.FlatlineSystems.net
mySQL Database: database.FlatlineSystems.net
Webmail: webmail.FlatlineSystems.net
mySQL Admin: phpMyAdmin
Email Admin: Email Admin - this allows you to add/delete/disable email accounts. If you are a user looking to change your password just follow this link.
Email Login: Remember, your email login is your whole email address ie: jsmith@mydomain.com
Your FTP login is also your primary @FlatlineSystems.net email address. Please remember to check it frequently, or send us a request to have it forwarded to an alternative email. System notices will be sent to that account by default.

We recommend Mozilla for web browsing and email.